Superspin supports deposits and withdrawals through bank cards, e-wallets and cryptocurrency, with minimum and maximum limits that vary by method. Withdrawals face a minimum threshold of €40 and a monthly cap of €15,000, and all deposited funds must be turned over three times before a payout is permitted.
Getting money out
Our cashier lists bank cards, e-wallets and cryptocurrency as withdrawal options, though the platform does not name specific providers. The minimum you can withdraw is €40 (or currency equivalent), and every transaction is capped at €2,000. Daily and weekly limits are €2,000 and €5,000 respectively, with a monthly ceiling of €15,000.
Winnings exceeding €15,000 in a calendar month are divided into monthly instalments of up to €15,000 until paid in full. Progressive jackpot wins are exempt and paid out in one go.
The operator reserves the right to charge transaction processing costs if the sum of your bets since the last deposit is less than three times the deposit amount. This fee also applies to withdrawals requested before the 3× turnover requirement is met.
How a withdrawal request works
- Log in and open the cashier section of your account.
- Select the withdrawal option and choose your preferred payment method from those available.
- Enter the amount you wish to withdraw, staying within the €2,000 per-transaction and €40 minimum limits.
- Submit the request. If this is your first withdrawal, or if the operator requires additional checks, you will be asked to verify your identity before the payout is processed.
- Wait for the funds to clear. The operator states that receipt of money depends exclusively on the payment system used.
What you can pay with
The terms refer to bank accounts, bank cards, e-wallets and cryptocurrency as deposit routes, mentioning Credit Card and Bitcoins specifically, but do not list individual providers. The minimum deposit is €20 across all currencies we support, including GBP, USD, PLN, CAD, AUD, NOK, BRL, TRY, KZT, AZN, UZS, DKK, CZK, CHF and HUF.
Maximum deposit limits are not published and are shown in the cashier based on the method you select.
| Currency | Minimum deposit | Minimum withdrawal |
|---|---|---|
| EUR / USD / GBP | 20 | 40 |
| PLN | 80 | 160 |
| CAD / AUD | 30 | 60 |
| NOK | 200 | 400 |
| BRL | 100 | 200 |
| TRY | 1,000 | 2,000 |
| KZT | 13,000 | 26,000 |
| AZN | 40 | 80 |
| UZS | 300,000 | 600,000 |
| DKK | 150 | 300 |
| CZK | 484 | 968 |
| CHF | 20 | 40 |
| HUF | 7,700 | 15,400 |
Every deposit must be wagered three times before you can request a withdrawal. This is higher than the single playthrough most operators require, and requesting a payout before meeting it triggers the transaction processing fee mentioned above.
How long it takes
We do not publish specific processing windows for withdrawals. The terms state that how quickly you receive your money depends entirely on the payment system handling the transfer – card networks, banks and e-wallet providers each work to their own schedules.
The operator may request identity verification at any stage, including before processing your first withdrawal. While this check is pending, your payout will not move forward.
Fees and limits
We reserve the right to charge transaction processing costs on both deposits and withdrawals if your total bets since the last deposit amount to less than three times what you deposited. This fee is not a flat rate and is applied when the turnover condition is not met.
A 15% commission is deducted from the total amount of any refund issued to your account, covering payment and game provider fees.
The per-transaction withdrawal cap of €2,000 is combined with a €15,000 monthly limit. If you win more than that ceiling in one month, the excess is split into instalments of up to €15,000 and paid over successive months. Progressive jackpot wins bypass this rule and are paid in full.
Proving who you are
We reserve the right to request identity verification at our discretion, at any stage of your account's life – including before your first withdrawal is processed. You may be asked to provide:
- Proof of Identity – a clear photo of a government-issued passport or ID card, front and back, showing your full name, date of birth and expiration date.
- Proof of Address – a recent utility bill or bank statement issued within the last three months, showing your full name and residential address.
- Proof of Deposit – a screenshot or official bank statement showing the date, amount and account holder name for each payment method you have used.
We may also make a phone call to your registered number as part of the KYC procedure, and in some cases we reserve the right to demand video verification conducted in English, during which your account will be temporarily suspended.
If you fail to provide the requested documents within two weeks of a withdrawal request, the withdrawal is cancelled and your account is disabled.
When a payout is late or refused
Withdrawals are typically delayed or declined for one of the following reasons:
- The deposit turnover requirement (3× the deposit amount) has not been met.
- Identity verification is pending or incomplete.
- The withdrawal amount exceeds the per-transaction or monthly limit.
- The requested payment method is not available for withdrawals, or does not match the method used to deposit.
If your payout does not arrive within the expected window, or if a request is declined, contact our support team at [email protected] or via live chat. Have your transaction date, the amount requested, the payment method and your account email ready – this lets the team check the status without a second round of messages.
Gambling should be entertainment, not a source of stress. If it ever stops feeling that way, free and confidential support is available at BeGambleAware.org, and you can call the National Gambling Helpline on 0808 8020 133 (free, 24/7). This site is for players aged 18 and over (18+).
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